Monitor response times diligently. Aiming for GambleZen replies within minutes can greatly enhance user satisfaction. If average wait times exceed 15 minutes, it may signal underlying issues in responsiveness. Encourage interaction through multiple channels, such as live chat, email, and social media. Accessibility is key; the more ways users can reach out, the higher the likelihood of resolving their concerns effectively. Analyze the frequency of queries across these channels to identify preferences. Conduct regular assessments of the common
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