Privacy Policy

PRIVACY POLICY

At Prime Strategy Consultants, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your personal information.

Our Commitment to Privacy

Prime Strategy Consultants is dedicated to protecting and safeguarding the privacy of individuals throughout all aspects of its business operations, and maintaining strict confidentiality of personal information is a fundamental value of the company. The Privacy Policy outlines the principles and guidelines adopted by Prime Strategy Consultants for managing personal information of its customers (including corporations, organizations, and individuals who purchase services from Prime Strategy Consultants), clients (individuals who utilize Prime Strategy Consultants’ career transition or career branding services), and employees.

Personal information refers to information about an identifiable individual. For customers, personal information may include details about their current and former employees (such as position, compensation, performance rating, length of service, employment history, career plans, assessment results or training), purchase orders, invoices or any records of dealings with Prime Strategy Consultants. This information is used to manage the business relationship with the customer and to enable Prime Strategy Consultants to carry out assignments on behalf of the customer.

For clients, personal information may include contact information, details of services provided, records of consultant meetings, resume information, employment preferences, job search plans, references, or assessment results. For career transition clients, this information is used to assist them in planning and executing an effective job search, while for recruitment clients, this information is used to connect them with job opportunities.

Responsibility & Procedures for Personal Information

Prime Strategy Consultants is accountable for all personal information of its customers, clients, and employees that are under its control. The company has designated individuals responsible for managing the day-to-day collection and handling of personal information. Policies and procedures have been established to comply with the Privacy Policy, including guidelines for collecting, handling, storing, and destroying personal information. Staff members have been trained to protect personal information and handle complaints on privacy issues. Prime Strategy Consultants is responsible for the personal information transferred to third parties and uses contractual means to ensure protection. The company may examine third-party practices with respect to personal information to safeguard it.

Purposes for Collecting Information

Prime Strategy Consultants identifies the purposes for collecting personal information at or before the time of collection unless the purpose is obvious. The company ensures that the individual is aware of the purposes for which the personal information is collected and used. Personal information is generally collected for establishing and maintaining responsible commercial relations with customers, understanding customer and client needs, developing, enhancing, marketing, or providing products and services, managing and developing business operations, and meeting legal and regulatory requirements. The Privacy Policy does not limit the collection, use, or disclosure of publicly available information. Prime Strategy Consultants’ customers may obtain personal information of the company’s employees for business and employment communications, facility and equipment management, video monitoring, accommodation management, travel or transportation management, health, safety, and security management, social communications, and expense and invoice payment processing. In case personal information is required to be used or disclosed for a purpose not listed above and without the individual’s consent, the new purpose will be identified, and consent will be obtained.

Obtaining Consent for Collection, Use, & Disclosure

At Prime Strategy Consultants, we believe in obtaining the knowledge and consent of individuals before collecting, using, or disclosing their personal information, except where permitted by law or in certain limited circumstances such as a threat to someone’s immediate health or in connection with a breach of an agreement or law.

We take into account the sensitivity of the information and the reasonable expectations of the individual to determine the appropriate form of consent, which can be expressed, implied, or given through an authorized representative. We inform our customers, clients, and employees about the purposes for which their information will be used and disclosed, and seek their consent at the time of collection, unless there is a new purpose identified later on.

Individuals can withdraw their consent at any time, subject to legal or contractual restrictions and reasonable notice. We inform individuals of the implications of withdrawing their consent and provide instructions on how to do so.

There are certain exceptions where we may collect, use, or disclose personal information without consent, such as when the collection is in the individual’s interests and consent cannot be obtained in a timely way, or when the information is publicly available and specified by regulations. We may also use personal information without consent for purposes related to investigating a breach of an agreement or law, or in cases of emergency that threaten someone’s life, health, or security.

Personal information may be disclosed without consent to government institutions or investigative bodies with lawful authority to obtain the information, or to individuals such as advocates, solicitors, or notaries representing our organization. We may also disclose information if required by law, to collect a debt owed by the individual, or in emergency situations where the affected individual is informed in writing without delay. We ensure the confidentiality of personal information used for statistical or scholarly research purposes that cannot be achieved without using the information. In such cases, we inform the Privacy Commissioner before using the information.

Policy on Limiting Information Collection

At Prime Strategy Consultants, we understand the importance of protecting personal information. In order to safeguard the privacy of individuals, we adhere to strict guidelines for collecting personal information.

Policy: We limit the collection of personal information to only what is necessary and relevant to achieve the identified purposes. Personal information is collected through fair and lawful means.

We primarily collect personal information from our customers, clients, and employees. However, in certain circumstances, we may also collect personal information from other sources, such as credit bureaus or third parties who have the right to disclose the information.

Our commitment to limiting the collection of personal information ensures that we are only collecting the information we need and are not infringing upon individuals’ privacy rights.

Maintaining Accuracy and Completeness

Prime Strategy Consultants is committed to maintaining accurate, complete, and up-to-date personal information that is necessary for the purposes it is collected. We will make reasonable efforts to ensure the accuracy of personal information and to update it only with the individual’s consent or when necessary to fulfill the purposes for which it was collected. If an individual informs us that their personal information is inaccurate, we will update it promptly.

Protecting Personal Information

We understand the importance of protecting personal information and have implemented appropriate safeguards based on the sensitivity of the information. These safeguards are designed to protect against risks such as loss, theft, unauthorized access, disclosure, copying, use, modification, or destruction. Our employees are trained to maintain the confidentiality of personal information and are required to comply with this Privacy Policy.

Disclosure of Privacy Practices

Prime Strategy Consultants is committed to being transparent about our policies and procedures regarding the protection of personal information. Our policies and practices are made available to customers, clients, employees, and the general public.